Are you dealing with the “configuration information could not be read from the domain” error? It pops up due to various reasons. But getting rid of it is easy.

In this article, we’ve taken a look at the issue, and all the ways to fix it in-depth. Sound good?

What Causes the “Configuration Information Could Not Be Read From the Domain Controller” Error?

It pops up due to various reasons. However, you’re most likely not using the admin account to perform the operation. If this isn’t the case, you may be using a faulty VPN while logged in, or your system date and time settings may be incorrect.

Solution 1: Turn Off Your Virtual Private Network

If you have a VPN running, switching it off will help.

All you do is:

  • Open the VPN app
  • Click on the Disconnect button

Solution 2: Change Your Date & Time Settings

Incorrect date and time settings can cause the problem. You might have meddled with these settings and forgotten to change them. Sometimes, isolated glitches can cause this too.

RELATED:  4 Ways to Fix Unable to Open Links in Outlook

Here’s how you fix this:

  • Right-click the time on the bottom-right corner of the screen
  • Click on Adjust Date/Time
  • Tap the Date & Time tab from the window that appears
  • Enter the correct time
  • Hit Change to confirm

Solution 1: Turn OFF NLA, Tweak Registry & Edit Group Policy Editor

Although this method is popular, it’s quite long. We’ve divided it into 3 parts to make it easier for you.

Part 1 (turning off NLA):

  • Open the Start Menu
  • Type in Control Panel
  • Hit Enter
  • Go to the System and Security menu (might be under Category)
  • Locate the System option
  • Click on Allow Remote Access, then the Remote tab
  • Choose Allow Connections from Computers

Part 2 (tweaking the Registry):

  • Click on the Start Menu
  • Enter the Run command
  • Type in ‘Regedit’ into the Run box
  • Go to this location on the Registry window –
  • Double-click on the SecurityLayer button
  • Enter its value as 0
  • Save the changes that you made

Part 3 (tweak the Local Security Policy editor):

  • Open the Start Menu
  • Enter Run into the search box
  • Type the Secpol.msc command into the text box
  • Hit Enter
  • Go to Local Policies and then Security (on the left-hand corner)
  • Look for Network Access: Restricts Clients Allowed to Make Remote Calls
  • Right-click on its properties
  • Tap on Edit Security
  • Select the Administrator and the groups that you want to give access to
  • Tick the Allow box
  • Click Ok to confirm the changes you made

Solution 2: Disable Password Expiration

Disabling the password expiration feature can also do the trick. Compared to the above method, it’s not very long.

RELATED:  How to Change OST to PST in Outlook? [A Detailed Guide]

Here’s what you do:

  • Click on the Start Menu
  • Type the Run command and then hit Enter
  • Type in lusrmgr.msc into the Run box
  • Click on the User Cannot Change Password prompt from the window that pops up
  • Click on Apply to confirm, and Ok to save the changes

Solution 3: Use the Command Prompt

If the above fixes didn’t work, you can try using the Command Prompt.

Here’s what you do:

  • Open the Start menu
  • Type in Cmd
  • Right-click it and then run as administrator
  • Enter any of these 2 commands into the command window – ‘net accounts /maxpwage:unlimited [Disable the expiration of the password]’ or ‘net accounts /uniquepw:0  [Allow to reuse the same password]’
  • Restart your PC

Hopefully, the error will be gone now, but if it’s not, we have one more fix for you.

Solution 4: Contact Microsoft

Lastly, you can try contacting the store that you bought the device from. Give them the chance to fix the issue. Depending on your warranty, you should get the issue fixed for free.

How Do You Fix the “Configuration Information Could Not Be Read from the Domain Controller” Problem?

There are several ways to fix the error message, as you saw in our article. It usually pops up when you’re using a faulty virtual private network connection, or have incorrect date-and-time settings. You might have meddled with your PC settings and forgotten to change them.

Hopefully, one of these fixes will do the trick for you.

Leave a Comment

Your email address will not be published. Required fields are marked *