Have you ever sent an email and found out later that the message body was missing? Well you’re not alone. It’s a common issue that many Outlook users face and can be a real pain. But don’t worry we’re here to help!
Causes of Outlook Message Body Disappearing
Outlook message body disappearing can be caused by a variety of things. Here are some of the most common reasons:
|Incorrect Outlook settings
|Check your Outlook settings and make sure they are correct
|Outlook is not updated
|Update Outlook to the latest version
|Outlook is corrupted
|Repair or reinstall Outlook
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Troubleshooting the Problem
When dealing with Outlook’s message body disappearing the first order of business is troubleshooting the issue. The good news is that most of the time the solution isn’t hard to find and with a few simple steps you can get your email display back up and running smoothly.
The best place to start is in the ‘Automatic Formatting’ section in the Outlook Options. This is where you can adjust the Outlook display settings to make sure that the message body appears correctly. Unfortunately in some cases the message body doesn’t display properly even with the correct settings so the second order of business is to explore a few alternate fixes.
One option is to check for corrupted Outlook files. These files can cause a variety of issues but since the message body is disappearing this will likely not be the culprit. If you’re suspicious you can search for ‘Outlook repair’ and try out a few of the software programs available.
Another option is to try and reset the Outlook settings. This can be done through the Control Panel or by looking through the Outlook menu and going to the ‘Advanced’ tab. Resetting the settings can bring back messages that were previously not displayed. Lastly you can always go back to the ‘Automatic Formatting’ settings and check to make sure they are set correctly.
At the end of the day figuring out why Outlook’s message body disappears can be tricky. With some troubleshooting however you should be able to restore your Outlook display quickly. Good luck!
Deleting the entire message and starting over again – no doubt a completely deflating prospect—might be the first response you have to the mysteriously vanished message body. But here are a few less drastic troubleshooting steps you can try first to help you retrieve your vanished email:
Firstly check if your email account has sync issues. If you have multiple devices using the same account check that the messages have synchronized properly on all devices.
If this is not the problem head to the ‘Outlook Options’ menu and select the ‘Mail’ tab. Click the ‘Empty AutoComplete List’ button and see if this has helped.
If not try plugging away at the ‘Reply’ ‘Forward’ or ‘Compose’ buttons. This might kick start the fat-trapped message body back into shape.
Lastly consider restarting your computer or device to see if this returns your message body to its full glory.
Fingers crossed one of these solutions restores both your message and your peace of mind!
Preventing the Issue from Recurring
Are you still having trouble with Outlook message bodies going MIA? Don’t fear – it’s fixable! Here we’ll cover the common fixes for this pesky problem so you can relax and get back to your digital correspondence with aplomb.
First and foremost the most important prevention tip: Check the version of your Outlook app! If you’re still running an outdated version of the software you’ll be prone to these kinds of glitchy issues. So be sure to keep your Outlook regularly updated with the latest bug-free release. For a foolproof fix you may even want to upgrade to the newest version available. Prevention is key remember!
It doesn’t hurt to delete any unnecessary add-ins too. Outlook add-ins can be a major cause of messages not displaying correctly. So take a few minutes to review the add-ins installed on your Outlook. If you’re not sure what each one does search the web or contact the add-in’s developer for more information. And get rid of any you don’t use or no longer need.
Run scanpst.exe the Outlook Inbox Repair Tool to help scan detect and repair corrupt PST files. This robust repair utility won’t cost you a cent and can be a lifesaver at times like these. To run Scanpst.exe just head to the Microsoft website and follow the on-screen instructions. We promise: You’ll be back to exchanging emails in no time!
Finally consider disabling the conversation and conversation clean up features in your Outlook. This can provide some significant relief from disappearing messages and is definitely worth a try. Plus it’s a cinch to do – just head to your Outlook’s setting menus (depending on the version you’re using).
Your Outlook has spoken – and that message is crystal clear. Keep your Outlook updated regardless of version; delete any unused add-ins; run Scanpst.exe; and disable conversations and conversation clean up. Try these preventative measures and you’ll be one step closer to having message body bliss.