Are you looking for car parts online but don’t know where to start? You’ve probably heard of Carparts.com the website that claims to have the best parts and prices around. But is Carparts.com legit? Is it a scam? Is it worth your time and money? Well I’m here to give you the low-down on Carparts.com and help you decide if it’s the right place for you to shop for car parts.

Overview of Carparts.com

Carparts.com is an online store that offers a wide selection of car parts from brakes and mufflers to air filters and shocks. They have a wide selection of parts for both domestic and foreign cars and they offer competitive prices. They also offer free shipping on orders over $50 and they have a 30-day return policy. Here’s a quick overview of the pros and cons of shopping at Carparts.com:

Pros Cons
Wide selection of parts No installation services
Competitive prices No in-store pickup
Free shipping on orders over $50 No live customer service
30-day return policy No loyalty program

Is carparts.com legit


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Common Customer Complaints

From “parts not as described” to “parts failing within weeks” carparts.com has its fair share of customer gripes.

The most frequent complaint is that oftentimes the parts fail soon after installation. This is particularly annoying to customers who have spent their hard-earned cash trying to improve their vehicle only to have it fail them when they need it the most. It’s like a car for Halloween – just when you think you’ve got it all figured out it turns into a pumpkin.

Other customers have complained about the parts not being what they expected. In some cases parts that have been advertised as “original” or “OEM” have in actuality been cheap knock-off substitutes. And for those car owners who are less savvy this can mean the difference between a satisfactory driving experience and a nightmare.

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Still other customers have complained about the prices being way too high while they insist they can find the same part cheaper elsewhere. Depending on the part that’s entirely possible – but there’s no denying the cost of an OEM/genuine part is going to be higher than an aftermarket/fake part.

At the end of the day no matter which carparts.com complaints you might find there’s an old adage that holds true: you get what you pay for. So when it comes to carparts.com buyers should do their research and be sure to read the fine print so they know what the final cost of their part will be.

Customer Reviews and Testimonials

When it comes to online shopping nothin’ beats good ol’ fashioned customer reviews and testimonials. Hearing dough-eyed stories of success is all the convincing you need to make that click-thirsty purchase button a-tappin’. But alas is carparts.com legit? We’ve scoured the web high and wide to uncover what customers think of the carparts.com experience.

Let’s get the bad news out of the way first: it would seem that carparts.com’s customer service doesn’t have the best track record. A slew of disgruntled customers have chimed in with tales of woe involving wait times communication practices and unhelpful staff. To top it off a few customers have mumbled something about ‘overcharging’ and ‘dubious practices’. Yikes! That’s not the kind of thing a legit website wants nay-sayers whispering about.

On the flip side a lot of customers have voiced overall contentment with their purchases. From claims of ensured reliability to safe and sound shipment practices carparts.com gets a thumbs-up when it comes to fulfilling its promises.

Overall the outlook is hopeful but hot and cold. While there are many positive reviews there are just as many customers who have had negative experiences – just somethin’ to bear in mind. With that said and in the spirit of online shopping it’s always worth giving a new website the benefit of the doubt.

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Tips for Assessing Online Shops

Avoiding online scams and determining if a shop is legit can be a tricky task but knowing the right criteria can make the process a heck of a lot easier. Here are a few essential tips for parsing the world of online car part shops so you can find the best most reliable parts for your vehicle:

– Check for reviews: Steer clear of any shop that doesn’t have reviews from customers — it’s probably best to stay away from any store that has fewer than 4 stars. In addition to looking through reviews you should also check if they are timely. Generally if reviews are outdated it’s not a great sign.

– Ask around: Did any of your car-loving friends buy car parts online? Have they had a positive experience with any particular shop? If a shop has a good reputation among car enthusiasts that’s always a great sign.

– Verify the brand: Before you buy it’s wise to double-check the brand of the part you’re buying — this is especially important if you’re purchasing a replacement sensitive part like a fuel pump or ABS control module. If you’re buying a genuine brand-name part you should be able to verify it directly from the brand’s website.

– Look for guarantees: Most reliable car parts shops will offer some sort of guarantee or warranty. Also make sure the return policy is reasonable and that the shop you’re buying from isn’t charging exorbitant shipping costs.

– Check out the website interface: Don’t underestimate the value of a good user-friendly website design. If you’re unable to find what you’re looking for in a timely fashion or find features confusing it’s likely that other shoppers have experienced the same issues.

Doing your research and shopping around is always essential when spending money online. By following the tips above and getting familiar with the website you plan to shop from you’ll be able to determine if carparts.com is legit and if it is the right choice for you.


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